The creds
What people are saying about Creative English
Co-designing support for diabetics and pre-diabetics
- Case Studies
- For Health
Dr Anne Smith, author of the Creative English programme, wrote about findings and participant stories from the pilot of Creative English for Diabetes ran in Barking and Dagenham. BD_Collective in Barking and Dagenham, a network of voluntary and community sector organisations, was commissioned by North East London ICB to co-design and test new solutions to improve diabetes and health literacy outcomes in the borough. As one of London’s most deprived areas, and one of it’s most diverse, there are often challenges in tackling health inequalities within the borough, with rates of diabetes being a key health issue for residents. FaithAction
Creative English for Health: Why does it work?
- Case Studies
- For Health
Over on the FaithAction site, we’ve gathered some feedback from learners on our Creative English for Health programmes and explore what makes these programmes successful. With increased health literacy, we’ve found that people often choose to make lifestyle changes that improve their outcomes. In our recent Barking and Dagenham programme, tailored to address common health issues in the borough, we found that as well as improving their confidence speaking English, 89% of those who completed the programme made lifestyle changes as a result. But having the information doesn’t necessarily result in behaviour change, so how does this work in Creative
Stories of Success: Creative English for Health
- Case Studies
- For Health
We’ve collected some case studies from across our collection of Creative English for Health programmes over on the FaithAction site. Across our Creative English for Health projects, we measure impact by collecting quotes, case studies and stories from our learners as well as gathering statistical data. While the stats that come out of the before and after surveys from our learners are undeniably impressive, the quotes and case studies help to communicate the very real difference these programmes are making to people’s everyday lives. Below are a few examples of the stories behind some of the stats from each of
Creative English Hub in Edinburgh features on Songs of Praise
- News and Media
- Plus Peaced Together
The Peaced Together group at Edinburgh City Mission was featured on BBC1’s Songs of Praise. The church runs Peaced Together with Creative English support materials to make it accessible to new Scots who are developing their English language skills. The Peaced Together programme takes people on a journey from brokenness to hope, helping them come to terms with difficult seasons of their lives and move forward. The partnership between Creative English and Peaced Together has made the programme accessible to those processing their migration experiences. The programme covers a range of topics including peace and courage, explored through a range
Case Study: Rohema
- Case Studies
- Creative English
This case study featured on Lifeline Projects is an example of a learner’s journey from Creative English participant to facilitator.
Evaluation of Creative English for Infant Health Pilot
- Evaluations
- For Health
This document provides an evaluation of Creative English for Infant Health pilot programme commissioned by Birmingham City Council to address issues of infant mortality preconception.
Case Study: Sara
- Case Studies
- Café Connect
This case study featured on Lifeline Projects showing how Café Connect can help with navigating cultural barriers, as well as improving confidence in spoken English.
Evaluation of Creative English for Vaccinations
- Evaluations
- For Health
This documents provides an evaluation of the Creative English for Vaccinations (under the name Creative English for Health: Caring for My Family) programme which ran in Greater Manchester in 2023 to 2024.
Funding Opportunities for churches available via the Cinnamon Network
- News and Media
Creative English and Café Connect are delighted to be Cinnamon Network Recognised Projects. The Cinnamon Network provides support for churches to get started with a new social action project from their list of recognised projects with a micro-grant of £2,000. All their recognised projects have a proven track record of impacting the community. Check their website for more information about areas where funding is currently available and/or to register your interest in future opportunities.
Spectator TV feature Café Connect and the Hong Kong Welcome Programme
- News and Media
- Café Connect
St Barnabas C of E Church in Leeds has been running Café Connect as part of the Hong Kong Welcome Programme since 2022. In an interview with Spectator TV, Rev Dave Ho Young talks about his personal connection to the Hong Kong community, how participants in the initial Café Connect sessions are now part of organising team and the challenges facing Hong Kongers in the UK. Fellow interviewee, Simon Cheng from Hong Kongers in Britain provides some of the wider context.
Evaluation of Café Connect
- Evaluations
- Café Connect
This document provides an evaluation of the Café Connect programme and was commissioned by FaithAction with a dual remit. The first is a traditional summative evaluation which serves as a check that the Café Connect project has delivered as per the expectations of the funder. The second aspect of the remit builds an understanding of the externalities of the Café Connect work around the impact of it on cohesion, particularly between recently arrived migrant groups and the local “host community”. This includes an exploration of cohesion and intergroup contact in relation to themes around belonging, group identity and prejudice-related attitudes
Evaluation of Creative English for Health Birmingham
- Evaluations
- For Health
This document provides an evaluation of the Creative English for Health Birmingham programme and was commissioned by FaithAction with a dual remit. The first is a traditional summative evaluation which serves as a check that the Creative English for Health Birmingham programme has delivered as per the expectations of the funder whilst also capturing good practice and areas of learning from it which can be used by other programmes and projects. The second is to build an understanding of the value added by the community-based provision of health literacy programmes. With a faith sector agent leading delivery via established, grassroots
Migration Yorkshire feature Café Connect in their film on the Hong Kong Welcome Programme
- News and Media
- Café Connect
Migration Yorkshire feature Café Connect in their video on support available in the region as part of the Department of Levelling Up, Housing and Communities’ Hong Kong Welcome programme. See footage from a session and hear from Beverly and Anne on the reasons for the programme and the impact it has.
Case studies from Creative English for Health
- Case Studies
- For Health
Our external evaluation report on our work for Birmingham City Council shows progression against all 16 measures of the HLS-16 health literacy survey. Here are some of the stories which illustrate some of the elements that make it work and their impacts.
Church of England feature Café Connect
- News and Media
- Café Connect
The Church of England Diocese of Leeds made a video on how St Barnabas Alwoodley has reached out to the Hong Kong Community through Café Connect. Where the need is confidence in spoken English all the activities can be considered an opportunity to practise English, whether completing a craft or engaging with English language learning content. Rev Dave Ho Young was featured in the Church of England online service on the Third Sunday of Epiphany referring to Café Connect and importance to Christians of hospitality and welcoming the stranger.
The Creative English Programme 2019/20: Confidence, Integration and Inclusion through Language Learning
- Evaluations
- Creative English
This external evaluation of Creative English highlights the effectiveness of the programme in not only improving learners’ English ability, but also in fostering belonging, community and integration for those that take part.
Creative English sessions improving mental health and wellbeing
- Academic Papers
- Creative English
Creative English was featured in a case study for Healthwatch Barking and Dagenham, which highlights the impact of community and connection on mental health and wellbeing. The Creative English team run sessions for people with little or no English to build their confidence and language skills for everyday situations like talking to neighbours, doctors, teachers, shop assistants and landlords. The isolation which can occur when you move away from familiar support networks, combined with the feelings of disempowerment when you can’t do the things you need to look after yourself and your family can have a very negative effect on
Reducing Health Inequalities for People Living with Frailty
- Case Studies
- Creative English
A new report, by Friends, Families and Travellers, shares practical recommendations and examples of how commissioners, service providers and health, care and support staff can successfully overcome barriers to healthcare for people at greater risk of frailty, including people experiencing deprivation, people who are homeless, people from Gypsy and Traveller communities, and more. We were delighted to be featured as a case study on page 17.
Training with Creative English – laughing our way to better English!
- Case Studies
- Creative English
One of our Creative English license holders, The Ascension Paradise Garden in Salford, wrote an amazing blog on their experiences of running a Creative English class. Our group has undergone quite a few changes over the last 6 months with many new participants joining and becoming volunteers – so we decided it was time to breathe some new life into our class! Dr Anne Smith, the creator and developer of Creative English came all the way up to Salford from her base in London to visit us and deliver training to our group over what was two very fun and
What is the cost of welcoming refugees?
- Case Studies
- Café Connect
“And I have a sharp pain here,” I say, pointing to my shoulder. I’m mid-explanation of my symptoms to the woman in the white coat in front of me. I’m taking part in a role play with a learner, modelling how a conversation with a doctor may go, anticipating the usual mix of useful language practice and laughter at an outrageous mix of contradictory symptoms. “I’m just going to examine you,” says my partner, as she gets up from her chair and comes round behind me. Her touch is deft. Her examination is assured. This doesn’t feel like play-acting. “Any
Case Studies from Creative English for Parent and Child
- Case Studies
When parents and children learn together, there are benefits for parent and child. These case studies show what this looks in practise. The impact on parents “When I moved to the UK, I didn’t know what to do with myself, let alone my child. Life was so different. It was so hard. I was helpless like a baby myself. How could I look after my child? Parent and Child English helped both of us. I learned new words. How things work here, like birthdays and doctors. I got to know other mums. Everyone was so friendly. The teachers were kind.
“You are contagious”: Paper by Dr Anne Smith
- Academic Papers
- Creative English
Dr Anne Smith as published a new Open Access article in the Scenario journal, entitled “You are contagious”: The Role of the Facilitator in Fostering Self-Efficacy in Learners. The article identifies kinaesthetic approaches to facilitating a learner in role, which help to lower the affective filter, and support learner progression in a mixed ability group. It examines the role the body plays in accelerating the creation of a supportive group dynamic, and where it can support and interfere with the likelihood of applying the language and confidence developed in real life.
Stories of Success
- Case Studies
- Creative English
You know that old platitude ‘the smallest things make the biggest difference’? Well, who’d have known that the key to confidence lay in a pair of shoelaces! One learner from our hub at Gascoigne Primary School has reported the immense satisfaction she felt at being able to go into a shop and ask for shoe laces. Having previously been a teacher in her home country, she felt bewildered and disregarded, arriving in a completely new place with no idea of how to do things for herself, no voice, and no real sense of purpose. The laces on a pair of
Meet the Volunteers
- Case Studies
- Creative English
Here’s what some of our volunteer facilitators have to say about their own journey with Creative English! Tahmeena I just want to say thank you so much for giving me the opportunity to do this. It has pushed me out of my comfort zone and given me so much confidence. Former court clerk turned stay-at-home mum, Tahmeena arrived at training uncertain about whether doing Creative English was really ‘right’ for her, but keen to learn new skills nonetheless. As the training progressed, she expressed increased enthusiasm for the project and an appreciation of what it aims to achieve, as well
Developing A Risky Practice: Teaching and Facilitating – Reflections of a Creative English Trainer
- Case Studies
- Creative English
This notion that the leader needs to be ‘in charge’ and ‘know all the answers’ is both dated and destructive… Fear leads to risk aversion. Risk aversion kills innovation. — Peter Sheahan in Brené Brown’s ‘Daring Greatly’ In my first few weeks as a teacher in a private English language school in Italy, the Assistant Director of Studies ushered the first-timers into an empty classroom, and gave us some advice. ‘Never, ever respond to a question from your students with the words ‘I don’t know.’ Never tell them you don’t know something, and never tell them that you’re new to
“They have become my family”: Paper by Dr Anne Smith
- Academic Papers
- Creative English
Dr Anne Smith has published an OpenAccess article in the ArtsPraxis journal, entitled “They have become my family”: Reciprocity and responsiveness in a volunteer-led program for refugees and migrants. Creative English is an applied theatre program that supports English language learning for adult refugees and migrants in the UK. The program is shaped by an ethic of care, focused on responsiveness, reciprocal relationships and empowering individuals to take action. This article identifies challenges and opportunities highlighted by the rapid expansion of a project governed by these values and delivered by volunteers.
Volunteers Share Their Experiences
- Case Studies
- Creative English
Originally writen for the Department of Communities and Local Government’s Learn English Tumblr, our trainer Charlie and two of our amazing volunteers share their experiences with teaching on the programme. The Differences between ESOL and Creative English Charlie, Creative English Trainer Prior to starting work as a Creative English Trainer for FaithAction, I spent seven months working as a teacher in a private language school. My first two months working on Creative English have struck me with some of the incredible differences between ESOL and Creative English, and I thought I’d take the opportunity to explore some of them
NHS Employers: Improving confidence in conversational English
- Academic Papers
- For Health Professionals
Working with Barking, Havering and Redbridge University Hospitals, we developed and delivered a unique Creative English programme designed to teach conversational English skills to international hospital staff. From this, a case study was produced that details the programme and the benefits that it brought to both staff and patients.
Balancing creative and functional language needs: Paper by Dr Anne Smith
- Academic Papers
- Creative English
Dr. Anne Smith has published an Open Access article in the latest issue of the SCENARIO journal of language, culture, and literature. This article argues that play and creativity are cornerstones of a person-centred approach to adult second language education. However, when learners are refugees, asylum seekers or migrants already living in the country where the language is spoken, it is important that language learning also addresses their functional needs. Creative English is an applied theatre programme for adults in the UK that balances these functional and creative needs while developing confidence in English language communication skills. Drawing on participant-led,
Research and Practice in Adult Literacies: Paper by Dr. Anne Smith
- Academic Papers
- Creative English
Subscribers to the journal RaPAL (Research and Practice in Adult Literacies) can read about Anne’s journey to develop Creative English in her article, ‘‘Laugh your way to confident English’: A volunteer-led approach to meeting the needs of migrants’ in their summer edition. The article describes the impact of learning through fun and laughter for participants and volunteers, helping learners build their confidence to become the next generation of volunteers on the project.
Family Learning shortlisted for prestigious award
- News and Media
- For Parent and Child
We are pleased to announce that our Creative English Family Learning (Parent and Child) programme, currently running in Dagenham, has been shortlisted for a British Council ELTons 2016 award for local innovation. This marks the second time that our innovative methods of help local families learn English has been recognised by the British Council in as many years! The ELTons, short for English Language Teaching, are sponsored by Cambridge English and are the only international awards that recognise and celebrate innovation in this field. The Creative English Family Learning programme supports families to overcome the significant barrier that many participants
Creative English for Parent and Child Pilot Programme Evaluation
- Evaluations
- For Parent and Child
An evaluation of a pilot scheme of Creative English for Parent and Child (aka Family Learning) that was run by 5 organisations across the country in 2015.
Barking and Dagenham Post
- News and Media
- Creative English
Creative English is again mentioned in the Barking & Dagenham Post, when local charity Community Resources for Change received £65,000 from BBC Children in Need to run a Creative English Family Learning course of the local community. The article features programme creator, FaithAction’s own Dr Anne Smith PhD.
Christ Church Sparkbrook
- Case Studies
- Creative English
We have 23 learners on our records this year and an average class is between 6-9 people. All our learners are female[…]. We are finding the majority of our learners are attending the course in order to build up their confidence when out in the community, although two ladies were attending to work towards their citizenship test. Because of the range of cultural backgrounds within the group – Pakistani, Chinese, Yemeni, and Bangladeshi – what is apparent is how this course is a great platform for building community cohesion; and we are seeing the learners come along to other events
Paper by Dr Anne Smith and Bobby Smith
- Academic Papers
- Creative English
The paper, “What’s in a name? Shifts in identity, delivery and impact in a national volunteer-led programme using applied drama to learn English” by FaithAction’s Dr Anne Smith and Bobby Smith was published in ‘Research in Drama Education: The Journal of Applied Theatre and Performance’, Volume 20, Issue 4.
Creative English in the Guardian
- News and Media
- Creative English
On Tuesday 8th December, Creative English was featured in the Education section of The Guardian. Focusing on the support that the the programme has given to refugees, the article looked at the barriers that are put in placed by a lack of English language.
Evaluation of the Creative English Programme
- Evaluations
- Creative English
FaithAction are proud to announce the launch of an External Evaluation of the Creative English programme, completed by the Centre for Trust, Peace and Social Relations at Coventry University. The Creative English programme is making a positive difference to the lives of low- and intermediate-proficiency speakers of English. Learners are made welcome in an accessible, friendly, fun environment and are given the opportunity to mix with other people outside their own immediate family group, as well as being given the chance to improve their English language skills. The research process has found evidence that the programme is providing a valuable
On Speaking Terms
- Academic Papers
- Creative English
Creative English was featured as a case study in On Speaking Terms, a report by think-tank Demos on the state of provision of English for Speakers of Other Languages (ESOL) in England and how it compares with other nations. Our research identifies a number of advantages associated with English ability, which extend far beyond the labour market outcomes that often dictate the current, narrow ESOL policy remit. These range from so-called ‘soft’ outcomes such as independence, confidence and self-determination, to more tangible benefits such as better access to healthcare and education (and hence better health and better qualifications).
Paper by Dr. Anne Smith
- Academic Papers
- Creative English
The paper, ‘Maximizing empowerment in applied theatre with refugees and migrants in the United Kingdom: Facilitation shaped by an ethic of care’ by FaithAction’s Dr. Anne Smith was published in The Journal of Arts & Communities, Volume 6, Issue 2-3. The paper draws on evidence from Creative English to argue for “the value of fostering an ethic of care within an arts project, which emphasizes the importance of facilitating a culture of agency rather than dependency for participants”.
The Telegraph and Argus
- News and Media
- Creative English
In 2014, Bradford’s Telegraph and Argus reported on a visit made by Lord Ahmad of Wimbledon to a Creative English class run by Tresom, as part of a tour of local projects empowering people through language skills. He met with Creative English creator, FaithAction’s Dr. Anne Smith, and spoke with learners at the class. Of the projects, Lord Ahmad said, There are people who have been settled in Britain for decades who can only converse in a few words in English, if at all, and we need to look at that and say, this isn’t about trying to impose anything,
Easton and Lawrence Hill Community Newsletter
- News and Media
- Creative English
The Creative English class run by Easton Jubliee in Bristol was featured in a community newsletter in May. The informal style of learning in this class makes it easy for people to access. Anab Mohamud from Somalia had also lived in the UK for nine years and has previously found it hard to progress in ESOL because of childcare issues. Whislt people are encouraged to come to Creative English each week to get the most out of it, each lesson stands alone so it is ideal for people who drop in and out as they don’t miss anything or have
Barking and Dagenham Post
- News and Media
- Creative English
In October, a reporter from the Barking and Dagenham Post visited the Creative English class at Castle Point in Dagenham, where he also met with programme creator Dr. Anne Smith herself. An article was featured in the 7th October edition, featuring some words from Anne and from a number of learners taking part in the class, including Fahima who attends with her mother, Rokeya: I moved to England when I was one, so I speak English fine – it’s social for me, and I help to teach. But for mum, it’s been great – now she pays bills, goes to
Easton Jubilee
- Case Studies
- Creative English
I just wanted to share a story from the week before half term. We were doing the first session of going to the doctors. At the local surgery, if you want an appointment for the same day, you have to wait for a call back from the GP to assess how urgent your need is. This involves being able to explain to the GP what the problem is. We had just modelled a phone conversation using this scenario, when one of the women approached me. She explained that she was currently expecting a call from the GP as her daughter
Trescom Research and Consultancy
- Case Studies
- Creative English
In addition to running a Creative English class, Trescom received a grant from the Creative English Innovation Fund to set up a Sewing Club to help bring the local community together by exploring the textile history of the area. The learner below told us about how she volunteers to help the Sewing Club after taking part in the Creative English class. In March 2014, I met Baljit [Trescom’s Project Support Officer] in one of the community centres in Bradford. She told me about the Creative English class and it sounded like a really fun way to learn English. I could
Harold Road Centre
- Case Studies
- Creative English
The Harold Road Centre had previously been running an accredited English class until funding was cut, and decided to continue with informal English classes to complement their Literacy class. They felt Creative English offered the holistic experience they desired, and many of their learners now continue their experience through a newly-formed conversation club. Pavana is a 45-year-old Indian lady who has spent many years living in the north of Italy. English is not her second language – it’s roughly her fourth! And she’s only been in the country for about 8 months. This week, she told me that she is
Community Resources
- Case Studies
- Creative English
The Community Resources Hub in Dagenham works to build community cohesion in its local area. It is primarily staffed by local volunteers who are passionate about sharing in the development of their community. Sally Dixon, the Hub’s facilitator, told us about one of their learners. Elsa has been coming to class for 8 months now. She has excellent English – which she taught herself by watching TV – but her confidence is low. Last week, I asked her if she would consider volunteering for me at the class as I don’t want to lose her but the class is a
Pendle Women’s Forum
- Case Studies
- Creative English
Pendle Women’s Forum support the women of the Pendle area with advice and guidance. In addition to running a Creative English class, they have also received a grant from the Creative English Innovation Fund for their ‘Cook, Chai, Chat’ project, where women work together to bake cakes and put on afternoon tea for the community. They told us the story of a learner that joined their Creative English class after giving her time to the Cook, Chai, Chat project. After taking part in ‘Cook, Chai, Chat’, the lady also decided to attend the Creative English classes and other classes held
Oasis Drop-In Centre
- Case Studies
- Creative English
The Oasis Drop-in Centre serves as a place of both community and learning, helping people find the local services they need and supporting them to gain better confidence and language skills. The team at the Oasis Centre told us about a mother-daughter pair that joined their Creative English class together. “Amina” and her daughter “Mariam” arrived in the UK about 3 months ago straight from Afghanistan. They joined our Creative English class on the fourth session as we began lessons on health. Both were obviously keen to learn and seemed to enjoy the next session, again on health. After a
Project BME
- Case Studies
- Creative English
Project BME provide numerous services, from advice and advocacy and mentoring to training and capacity-building for other organisations, across Lancashire. Their Creative English class is run at the Darwen Aldridge Community Academy in Blackburn. Programme leader Zed Ali told us about some of those involved in the class: Karim said Creative English classes would allow them to integrate and make new friends and allow them to have conversations with their children in English and eventually lead to enhancing their speaking skills to seek employment. A group of 5 women told me that they had really enjoyed themselves and felt that
West London Refugee And Migrant Women’s Forum
- Case Studies
- Creative English
Souri stands out due to her commitment, energy and willingness to go above and beyond and use the Creative English methodology to meet the wider needs of the participants she works with. The first training that she attended as part of her involvement in the programme focused on using drama for language learning. Souri had an extremely open, positive attitude that meant that not only did she get the most out of the training, but that she inspired other trainees to push themselves and see the potential of using drama in their communities. Souri has facilitated sessions that have enabled
Loxford Children’s Centre
- Case Studies
- Creative English
The Creative English class at the Loxford Children’s Centre in Ilford is led by Sue Griffin, who has written about her experiences before. Last year, local MP Mike Gapes came to a class to see how Creative English is changing people’s lives. Sue told us about one of her learners who started volunteering to help her with another class. Sarbjit came to my class in Redbridge every week, and it was clear that her English was good, although she was very quiet and nervous. When my class in Newham was being set up, I needed a volunteer but it was